BeautyCams support
If you need assistance or have other inqueries, please use this form to contact our support team. We will get back to you as soon as possible. We strive to answer support requests in 1 - 3 working days.
Frequently Asked Questions (FAQ)
Before contacting us, please make sure that you read our frequently asked questions below and that the answer to your inquiry isn't already there.
-
How much is the membership fee?
Membership is completely FREE! Joining the website gives you access to free chat sessions. You don't even need a credit card to sign up! You only pay for our high-quality premium services - which are very competitively priced. So what are you waiting for? Click here to sign up today!
-
What equipment will I need?
All you need is a computer with an internet connection to use our great services. If you can see this page, you have what you need. The faster the internet connection, the better the quality of the webcams. If you have a Webcam plugged into your computer (optional), you can privately show it to a model should you want to.
-
How do I participate in a private show?
Once you have purchased credits, all you need to do is press the Go Live button under any model's picture or webcam. You will soon be placed in a private chat with the model.
-
If I can't see the video, what can I do?
If you are experiencing video issues, please try updating your version of Adobe Flash Player. If you are still experiencing issues with an up-to-date version, please contact us.
-
Why does the sound keep breaking up?
If you are experiencing sound issues, please try updating your version of Adobe Flash Player. Bad sound quality or "gaps" in the audio may also indicate a problem with the connection between you and Beauty-Cams. If you need further assistance, feel free to contact us.
Payment issues or questions?
All Creditcard transactions are handled by , our authorized sales agent. For payment related problems and inqueries, please visit their website. The Beauty-Cams team cannot assist you with any such issues.